Emergency Medical Care
First Aid
We understand the fear felt by parents and caregivers – that is why we created clear, two-level first-aid procedures, including a dedicated emergency mode.
LIFE-THREATENING EMERGENCY? CALL 112!A seizure is happening now! Follow the instructions
Stay calm. Below are simplified guidelines designed specifically for quick reading on a phone.
1. PROTECT THE PERSON AND TIME THE SEIZURE
- Place something soft under the person's head (e.g. a jacket, a sweater, a pillow).
- Start the stopwatch at the top of the screen to time the convulsions precisely.
- Move chairs, tables and other hard or sharp objects out of the reach of the person's arms and legs.
2. WHAT YOU MUST NEVER DO
- Do not put anything in the person's mouth (no fingers, cutlery, sticks, medication or water). The tongue cannot be swallowed!
- Do not forcibly restrain the person's convulsing arms or legs (this risks joint and bone injuries to the patient).
3. AFTER THE SEIZURE STOPS
- Place the person in the recovery position to keep the airway open and prevent aspiration.
- Gently clear the area around the mouth, check that the airway is clear and monitor breathing.
- Stay with the person until they regain full, clear consciousness.
4. CALL 112 WHEN:
- The convulsions last longer than 5 minutes (status epilepticus!).
- It is the first convulsive seizure in this person's life.
- After the seizure the person has serious breathing difficulties or does not regain consciousness.
- The seizure occurred in water or is combined with a serious injury to the body or head.
LIFE-THREATENING EMERGENCY? CALL 112!
Most epileptic seizures stop on their own within 2–3 minutes and do not require calling an ambulance. There are, however, critical situations in which professional medical help is essential.
First Aid for a Convulsive Seizure
Tap the buttons below to go through the detailed first-aid procedure step by step.
Step 1 of 7: Stay calm and time the seizure
Panic makes it harder to help. Look at a watch or start the stopwatch on your phone. A convulsive seizure lasting longer than 5 minutes requires calling for medical help on 112, because it may progress into status epilepticus.
Step 2 of 7: Make the surroundings safe
Move away from the person any dangerous objects they could strike (e.g. chairs, sharp edges, hot dishes). If the seizure happens in a hazardous place (e.g. on a road), protecting the person from that danger is the priority.
Step 3 of 7: Protect the head from injury
Place something soft under the person's head (e.g. a pillow, a rolled-up jacket, a sweatshirt) or gently cushion it with your hands to prevent it from striking the hard ground. Do NOT forcibly hold the body down.
Step 4 of 7: Loosen clothing around the neck
Undo the shirt collar, loosen a tie or scarf, or unfasten the belt. This makes it easier for the person to breathe, which during a generalized seizure may be irregular or noisy. Do not put anything in the mouth and do not try to open the jaw.
Step 5 of 7: NEVER put anything in the mouth!
The tongue CANNOT be swallowed! Inserting any object (spoons, sticks, fingers) risks choking, blocking the airway, breaking the person's teeth or the rescuer being bitten. Also do NOT give any medication or fluids by mouth while the seizure is ongoing — there is a serious risk of aspiration.
Step 6 of 7: Do NOT forcibly restrain the convulsions
Forcibly immobilizing tensed limbs or trying to stop the convulsions can lead to serious injuries: dislocated joints, strained muscles and even broken bones.
Step 7 of 7: Place in the recovery position after the seizure
Once the convulsions stop (when the muscles go limp), turn the person onto their side into the recovery position. This keeps the airway open and prevents aspiration of saliva or vomit. Stay with the person and monitor their breathing until consciousness fully returns. If breathing does not return to normal or the person does not regain consciousness, call 112.
Recovery position: the person lies on their side with the head tilted slightly back; the upper knee is bent to stabilize the body.
What you must NEVER do
Do not put anything in the mouth
There is no risk of swallowing the tongue! Inserting any objects, medication or fluids risks suffocation.
Do not try to stop the seizure by force
Forcing the person's arms or legs down against the ground risks dislocated joints, strained tendons or fractures.
Do not give fluids or food during or immediately after
Giving anything to drink or eat is prohibited until the patient regains full, clear consciousness (risk of aspiration).
When to call an ambulance (112)?
Duration > 5 minutes
The convulsive seizure lasts longer than 5 minutes (risk of status epilepticus).
Cluster of seizures
Another seizure occurred before the patient regained consciousness after the first one.
First seizure
It is the first convulsive seizure in the person's life.
Pregnancy / Injury
A seizure in a pregnant woman or a person with diabetes, or one combined with a head injury.
“Seizure in progress” button on the lock screen
Set up your phone in advance — when a seizure starts, one tap is enough, no hunting for the app.